POLICIES

Online Sales: All sales made through this website are processed through our Liz Zorn Perfumes LLC merchant account and through paypal.

Order Minimums: We have a 15.00 minimum on orders. Not including tax and/or shipping.

Discounts/Vouchers: If you have a discount voucher or code, please enter it at checkout. The amount, percentage, of the voucher will be deducted from your order.

Call in orders Are processes through our stores offline merchant account. This is a separate (land line) processing account, and does not go through the computer.

Returns: Unopened packages may be returned, no later than fifteen days from date of purchase. Shipping packages that have been opened and resealed are not eligible for return. No exceptions.

Damaged Goods: We will offer a full refund, minus shipping charges, and processing fees. for any damages incurred during shipping. Contact shipper to report damages and file a damage report before returning package.


Liability: Liz Zorn Perfume LLC, claim no liability for the misuse or abuse of our products. We recommend that when purchasing our products, try a sample to see if the product is of a compatible nature. Our perfumes are meant to be worn on the skin in small amounts at the pulse points. Or rubbed sparingly to the tips of the hair. It is not recommended that fragrance be applied to areas of the face and eyes, or on delicate areas of sun exposed skin. Our perfumes contain either a blend of all natural, or mostly natural, botanical ingredients,including essential oils derived from plants. Citrus oils, Florals, Balsams, Resins and Spice Oils. They are of a dilution that is considered safe by industry standards. Yet, we can not predict how an individual will react to our product. If any itching, redness or allergic symptoms occur. Wash area with clean water. And stop using the product.

If you have questions about a particular scent, feel free to contact us and we will do our best to provide you with all of the information that you may need.

SECURE ORDERING ONLINE We have two options for placing orders online. Direct credit card processing through our secure merchant account or Pay Pal * If you wish to call in your order we can do that too. Call In orders: Credit Cards Accepted. Visa / Mastercard / Discover 513-899-9758 Customer Service Hours: Monday thru Friday 10am-6pm EST - USA If you get our answering machine, leave a message, with your name and number, and a good time to return your call. * SHIPPING All of our packages are currently being shipped First Class or Priority with delivery confirmation tracking on all US packages. International orders are shipped First Class International. * Online Schedule: All orders received after 12 noon (est) US on Friday, will be processed the following Monday. We try to ship same day if possible, or within 24 hours if we have all items in stock. * We ship USPS First Class for small boxes and sample orders. USPS First Class and/or Priority for all other packages. All orders are shipped with delivery confirmation. If you live in Ohio, Warren County Sales tax of 6.5% will be added. * INTERNATIONAL ORDERING If you live in the following countries you may order directly from the website. Brazil, France, Australia, New Zealand, Singapore, japan, UK, Germany, Ireland We do not ship to the Middle East, Israel, Mexico and Italy. You may email us for more info. You may also check with these sites who offer samples The Posh Peasant: The Perfumed Court

 
SOIVOHLE' is a registered trademark of the company Liz Zorn Perfumes LLC Ohio USA All rights of reproduction reserved